Shipping policy

Thank you for shopping with Melanin.Luuu. Please review our shipping details for both physical and digital products.

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Physical Products (Beauty Items)

Processing Time

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive an email confirmation once your order has been processed.

Tracking Information

• Tracking numbers are provided within 24 hours after purchase.

• You will receive an email with your tracking link once your order has shipped.

Shipping Rates & Delivery Times

• U.S. Orders: shipping varies.

• Free Shipping: Orders over $35ship free within the U.S.

• Delivery within the U.S. typically takes 3–5 business days once shipped.

• International Orders: Flat rate of $12.99. Delivery times vary by country.

Shipping Address Accuracy

• Please ensure your shipping address is correct at checkout.

• We are not responsible for delays or lost packages due to incorrect addresses entered by the customer.

Lost or Delayed Packages

• Once your package has been shipped and scanned by the carrier, Melanin.Luuu is not responsible for delays, damages, or lost packages during transit.

• If your package is delayed or missing, please contact the carrier directly using the tracking number provided.

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Digital Products (E-Books)

Delivery

• All e-books are delivered digitally. No physical item will be shipped.

• Access is provided instantly via email after successful payment.

Access Issues

• Please ensure your email address is entered correctly at checkout.

• If you do not receive your e-book within a few minutes of purchase, check your spam/junk folder.

• For technical issues, contact us at melaninluuu@gmail.com and we will assist.